Barrier-free travel:
Wheelchairs
We provide courtesy wheelchairs on board our aircraft. Passenger-owned wheelchairs will be transported with the checked baggage in the cargo hold at no extra charge.
Barrier-free travel Wheelchairs Travelling with and without an attendant or companion Register a Service Dog Seat Reservations for Passengers with Severe Disabilities
Wheelchair Preparation and Transportation
Due to limited cabin space, passenger-owned wheelchairs may only be transported as checked baggage. However, they do not reduce the passenger's free baggage allowance and will be transported at no extra charge. If the wheelchair cannot physically be loaded, we regret that we will not be able to transport it. If you require the use of a wheelchair, please note our check-in deadlines. Preboarding is offered at most airports.
We provide courtesy wheelchairs on board our aircraft. Please note that our flight attendants are only permitted to provide assistance from your seat to the lavatory door. Any additional assistance can only be provided by a registered companion. Please register your wheelchair in advance (no later than 8 hours prior to departure). If you have any inquiries about the transportation of passenger-owned wheelchairs, please be sure to include information in advance about the size and weight of the wheelchair.